The Next Level of Notes Client Management
Administrators looking for an efficient process to manage their users' Notes clients will find the perfect solution in BCC_ClientGenie. This solution provides a centralized management solution to control users' Notes workspace elements such as workspace pages, database icons, INI files, location documents and connection documents. Mass changes can also be setup and controlled by BCC_ClientGenie for changes to client installations during domain migrations and server consolidations. One of BCC_ClientGenie advantages is that it uses a NO BUTTON approach to eliminate the 'user bottleneck'. All changes done by BCC_ClientGenie are performed automatically when the users start their Notes client.
BCC_ClientGenie is a feature rich solution that covers all aspects of managing the Notes workspace. Key capabilities of BCC_ClientGenie include:
Support for Domino project changes:
- Automate domain consolidations, migrations, server relocation and recertifications
- Speed up Notes client release updates
- Support database rollout to users desktops
- Define and deploy standard client profiles
- Automate initial setup of Notes clients
- Carry out changes to client configuration
- Monitor and analyse your environment
- Control local database operations and server access at runtime
- Provide central support on client problems
- Setup, maintain and support roaming and mobile users
- Manage all elements of the users workspace - database icons, replication page, connection documents and more...
The overall benefits of BCC_CientGenie are a reduction in the cost of ownership for your Lotus Domino / Notes infrastructure, normalized client configurations, easy management for changes and lower help desk call volume for client configuration issues. BCC_ClientGenie does this by providing the framework of key elements to client management and extending administrators' power of control in the Notes environments.
Analysis: know your audience
BCC_ClientGenie collects all the client information such as operating system information, Notes program and data directory, location and connection documents, replicas and replication settings without any user impact. Even collection and protected storage for users‘ ID files is possible.
Definition of corporate standards
BCC_ClientGenie allows you to take total control over your organization‘s Notes Client installations. You can apply a corporate standard to users‘ Notes workspaces and pages, provide access to required databases, add or change location and connection documents, and much more. With release 5, restriction rules extend the range of control, as administrators can dictate server access and prevent database operations at runtime.
Change Management and Monitoring
BCC_ClientGenie updates users desktops based on configuration documents in a central control database. These documents can change, add or edit desktop items such as location or connection documents, icons, bookmarks, replicator page entries and other client attributes. Intelligent application design allows for the execution of conditional changes. The update process is tracked for reporting or troubleshooting and detailed reports about updated configurations for each user is provided.
Advanced actions
In addition to implementing corporate standards and managing changes, administrators can run custom LotusScript code, imported agents or external applications. They also can activate predefined actions provided in release 5 such as carrying out template changes to local databases, roaming of any defined files, or deleting private views. These actions eliminate the need for custom development of LotusScript agents and give administrators (and possibly help desk staff) a very fast and effective tool to correct and manage issues not related to desktop standard processes.
BCC's administration solutions family
BCC's proven experience in administration processes has laid the foundation for a complete process oriented management system that will control, automate and manage all aspects of a Domino administration. The integration of BCC_ClientGenie with the other administration tools such as BCC_AdminTool provides the complete start-to-end life cycle and management of a Notes user.